Dear Sir，

I am writing to you for the mobile phone of Dephone—S250 I bought on 20th Apr。2008 at Tele Mall in Wuhan， P。R。 China。 Ten days after that， it didn’t ring and send short messages。 Then I took it to the seller， but was told that the model had been sold out and I had to wait at least three months for a new one。 I had no choice but to go to the repairman。 To my disappointment ，he said since it was a new model in China， it was impossible to fix it without the right spare parts。 I was so desperate on hearing that for I can not wait that long。 Therefore， I have to require that you send me a new one of the same model within a month。

Thank you for your consideration。

Sincerely yours，

Bu Manyi